Terms Of Services

Please read these Terms of Service ("Terms") carefully before using the services provided by Pinalpina Cargo ("we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms.

1. Service Provision

Pinalpina Cargo offers logistics and freight forwarding services to facilitate the transportation of goods. Our services include but are not limited to air freight, ocean freight, road transport, customs clearance, warehousing, distribution, insurance, and consulting. We strive to deliver efficient, reliable, and high-quality services to meet our clients' logistics needs.

2. User Responsibilities

You are responsible for providing accurate and up-to-date information when using our services. You agree to comply with all applicable laws and regulations regarding the shipment of goods and customs requirements. It is your responsibility to ensure that the content you provide or transmit through our services does not violate any intellectual property rights or infringe upon any third-party rights.

3. Quotes and Pricing

We provide quotes based on the information provided by you. While we make every effort to ensure accurate pricing, please note that actual costs may vary due to factors such as changes in fuel prices, currency fluctuations, customs duties, and additional services requested. We will inform you of any changes to the pricing before proceeding with the services.

4. Payment Terms

Payment for our services is due as per the agreed terms and conditions. Failure to make payment within the specified timeframe may result in additional charges or delays in the delivery of your goods. We accept various payment methods, and details will be provided upon request.

5. Limitation of Liability

While we strive to provide reliable and efficient services, we shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our services, including but not limited to delays, loss, or damage to goods. We recommend obtaining appropriate insurance coverage for your shipments.

6. Intellectual Property

All intellectual property rights related to our services, including trademarks, logos, and content, are owned by Pinalpina Cargo or our licensors. You are not permitted to use, reproduce, modify, or distribute any of our intellectual property without our prior written consent.

7. Termination

We reserve the right to suspend or terminate your access to our services at any time for any reason, including but not limited to violation of these Terms or engaging in fraudulent or unlawful activities.

8. Privacy

The collection and use of personal information are governed by our Privacy Policy. By using our services, you consent to the collection and use of your personal information in accordance with our Privacy Policy.

9. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Pinalpina Cargo operates. Any disputes arising from these Terms or the use of our services shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

If you have any questions or concerns about these Terms, please contact us at info@pinalpinacargo.com.